This is a superb collection of leadership tips. Tim Hawkins has been training leaders of excellence for over 30 years, and he distills his many decades of leadership wisdom into one easy-to-read book. Each chapter is only 3 minutes long, so it is an ideal reference book for busy leaders. At the end of every chapter, personalise your experience with "SmartSteps" which will help you apply what you have learned to your everyday leadership.
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Section 1 Vision Unlimited
1. Leaders make things happen
2. Leaders dare to dream
3. Leadership or management?
4. How to get your purpose right
5. How to get your mission right
6. How to get your strategy right
7. How to get your goals right
8. Goals for every relationship
Section 2 Character Unlimited
9. Inside-out leadership
10. Your most important leadership tool
11. Underground leadership – growing your character tree
12. How to sharpen your character and skills
13. 5 qualities of a faithful leader
14. 6 qualities of an effective leader
15. The one quality that changes everything
16. How to own up when you get it wrong
17. How to make a genuine apology
Section 3 Results Unlimited
18. How to break free from the kingdom of “should”
19. How to run meetings that people will love
20. How to run meetings that get things done
21. When performance doesn’t match expectation
22. Methods v Outcomes
23. How to lead at the right level
24. How to lead a small group
25. How t deal with complaints
26. How to deal with difficult people (1)
27. How to deal with difficult people (2)
Section 4 Relationships Unlimited
28. 3 steps to being a champion encourager
29. How to tackle the issue and still win the person
30. How to correct others
31. How to confront others
32. The art of successful delegation
33. How to remember names – Part 1
34. How to remember names – Part 2
35. How to remember names – Part 3
36. 8 common mistakes in listening
37. The art of re-listening: Step 1 - Reflect
38. The art of re-listening: Step 1 – Re-affirm
39. The art of re-listening: Step 1 – Request
40. Relationships that build leadership
Section 5 Teamwork Unlimited
41. The danger of “Rambo Leaders”
42. How to build your team - with care.
43. How to build your team - with words.
44. How to build your team - with training.
45. How to build your team - with expectation.
46. How to build your team – by developing trust.
47. Caring for your customers by empowering your team
48. The leadership of “Wow!”
49. Upside-down leadership – leading by serving
50. Leadership to die for